johnwalsh@walshsdogboarding.com
516-206-3544
Our Policies
Meet and Greet (Optional)
Sleepover/Daycare
A free 30 to 60 min introductory "meet and greet" is available prior to any boarding or daycare bookings. We have two pugs, Merry and Missy, who love company and love to make new friends. During this time we would review with you anything specifically that we should be aware of regarding your dog, for example general behaviors, feeding routines, medicines or medical concerns, sensitivities, quirks, etc. In lieu of a "meet and greet" a brief 5-10 minute phone call will be requested to review all of the above.
Walking
We would ask for a 5-15 min introduction to your pet prior to our first walk. During this intro we would aim to learn about your pet's walking tendencies as well as any behaviors/triggers to anticipate during our walk.
Vaccinations
Sleepover/Daycare
Recent proof from a veterinarian that your pet has received the following vaccines will be necessary prior to arriving for an introductory meet and greet, boarding or daycare appointment:
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Bordetella
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Rabies
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Canine Influenza
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A negative fecal test
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Walking
Proof of vaccinations - Not Required
Cancellations
Sleepover/Daycare
We would ask for a 24 hour notification of any cancellation of a boarding or daycare appointment. If cancellation is prior to the 24 hour window there will be no charge for the cancelled appointment. If the cancellation is within that 24 hour window we reserve the right to charge you a portion or the entire amount due depending on the time of year, particularly during the busy seasons when other clients were turned away.
Walking
We would ask for a 24 hour notification.
Payments
Sleepover/Daycare
Payment in full will be required when sleepover or daycare appointment comes to an end. Any sleepover scheduled for 3 days or longer during what is considered heavy vacation periods, particularly around holidays and summer vacations, will require one night booking fee at the time of the booking to reserve your pet's place. Flexible payment schedules will be made available upon request.
Walking
Payment in full will be required upon completion of walking agreement. Flexible payment schedules will be made available upon request.
Let’s Work Together
Get in touch so we can start working together.